Re: How can such a "business practice" be acceptable ??

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Posted by Ben ( on 11:40:17 06/26/07

In Reply to: Re: How can such a "business practice" be acceptable ?? posted by Frankenbiker

Makes lots of sense and add that the Big O Tire manager said pretty much the same company line on tire sizing to OEM spec...but...they (he) had discretion on upgrading 'if' he felt the customer knew enough about the situation and waived whatever on the sales receipt.

Costco won't and have tried talking to two managers. One knew his stuff and said can't because the rules won't allow him (he has tried), while the other guy didn't know much and just toed the line.

Knew the bottom of crude barrels and similar stuff to what used to go into tar & gravel roofing, but 20 barrels per tire !?! Wow!

Bean counter mentality, again, if it is a conscience decision to deny warranty as a cost saving measure.

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